This Privacy Policy explains how Comdoors, Inc. (hereinafter "the Company") handles the personal information of its customers (hereinafter "Users") in the application "Insider Map" (hereinafter "this Application") and all related services (collectively, hereinafter "this Service").
Please read this Privacy Policy carefully and agree to its contents before using this Service. By starting to use this Service, you are deemed to have agreed to this Privacy Policy.
1. Personal Information Controller
The personal information controller for this Service is as follows:
• Business Name: Comdoors, Inc.
• Address: 2-4-22-4F Daimyo, Chuo-ku, Fukuoka City, Fukuoka 810-0041, Japan
• Contact: app-support@comdoors.com
2. Personal Information We Collect
The Company collects the following information in providing this Service:
• Device Information: IP address, device language setting, time zone, device type/model/settings, operating system, hardware ID, advertising identifiers (IDFA, AAID, etc.), and other unique identifiers.
• Usage Information: Application usage history, operational logs, pages viewed, time spent, and information on purchases made through the service.
• Communication Information: Information regarding your internet service provider and mobile carrier.
3. Purpose of Use of Personal Information
The Company uses the collected personal information for the following purposes:
• To Provide and Operate this Service: To provide basic functions of this Service, such as displaying personalized content and managing subscriptions.
• For Customer Support: To respond to inquiries and requests from Users.
• To Improve Services and Develop New Ones: To analyze the usage of this Service to improve service quality, fix bugs, and help develop new features and services.
• For Marketing and Advertising: To deliver advertisements from the Company or third parties tailored to the User's interests and concerns.
• To Send Information: To inform Users about campaigns and new features via push notifications, email, etc. (These notifications can be stopped at any time from device settings.)
• To Prevent and Respond to Fraudulent Activities: To prevent, investigate, and respond to activities that violate the Terms of Use.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal proceedings.
4. Provision of Personal Information to Third Parties
The Company will not provide personal information to third parties without the User's consent, except in the following cases:
• Provision to Service Providers: When outsourcing tasks such as data analysis, ad delivery, customer support, and cloud storage to third parties, we may provide personal information to the extent necessary to achieve the purpose of use. The Company will supervise service providers to ensure they implement appropriate security control measures.
o Examples of major service providers and partners: Google (Firebase, Google Analytics), Meta (Facebook), Apple, AppsFlyer, Amplitude
• When Required by Law: When we receive a formal inquiry based on law from a public institution such as a court or the police.
• In Case of Business Succession: When the business related to this Service is succeeded by a third party due to a merger, company split, business transfer, etc.
• To Protect Life, Body, or Property: When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the User's consent.
5. User Rights
Users have the following rights regarding their personal information held by the Company. If you wish to exercise these rights, please contact the inquiry desk at the end of this document.
• Right to Request Disclosure: You can request disclosure of how your personal information is being used.
• Right to Request Correction, Addition, or Deletion: If there is an error in your personal information held by the Company, you can request its correction, addition, or deletion.
• Right to Request Suspension of Use, etc.: If your personal information is used beyond the scope of the purpose of use or was obtained by fraudulent means, you can request the suspension of its use or its deletion.
In addition to the above, individuals residing in certain regions may have rights as specified in Article 11.
6. International Data Transfer
As this Service is provided globally, the personal information collected may be transferred to, stored, and processed on servers in various countries around the world, including Japan, where data protection laws may differ. In particular, when transferring the personal information of Users residing in the European Economic Area (EEA) outside the EEA, we will take appropriate protective measures required by applicable laws, such as concluding Standard Contractual Clauses (SCCs).
7. Data Retention Period
The Company will retain your personal information for as long as you have an account for this Service, and even after you cancel your account, for a period reasonably necessary for purposes such as complying with legal obligations, resolving disputes, and enforcing contracts.
8. Security
The Company takes reasonable organizational, technical, and physical security measures to prevent the loss, theft, unauthorized access, and leakage of personal information.
9. Changes to the Privacy Policy
The Company may change this Privacy Policy from time to time. In the event of significant changes, we will notify you through appropriate means, such as in-app notifications or email. If you continue to use this Service after the changes, you will be deemed to have agreed to the revised Privacy Policy.
10. [Region-Specific Additional Information]
(1) For Residents of the European Economic Area (EEA) and the UK
Based on the data protection laws of the EEA and the UK (such as GDPR), you are entitled to the following rights in addition to those specified in Article 5:
• Right to Data Portability: The right to receive your personal data held by us in a machine-readable format and to request its transfer to another controller.
• Right to Object: The right to object to the processing of your personal information based on our legitimate interests.
• Right to Lodge a Complaint with a Supervisory Authority: The right to lodge a complaint with the data protection supervisory authority in your country regarding our handling of your personal information.
(2) For Residents of California, USA
Under the California Consumer Privacy Act (CCPA/CPRA), you may be entitled to the following rights:
• The right to know about the categories and purposes of personal information we have collected.
• The right to request the deletion of your personal information.
• The right to opt-out of the "sale" or "sharing" (which includes sharing for cross-context behavioral advertising purposes) of your personal information.
If you wish to exercise these rights, please contact our inquiry desk.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact the following:
Comdoors, Inc.
Personal Information Inquiry Desk
Email: app-support@comdoors.com
Addendum
Established and effective: [October 14, 2025]