This Privacy Policy explains how Comdoors, Inc. ("we," "us," "our," or the "Company") handles the personal information of our customers ("you" or the "User") in connection with the application "ONMYOJI Divination & Rituals" (the "App") and all related services (collectively, the "Services").
Please read this Privacy Policy carefully and agree to its contents before using the Services. By starting to use the Services, you are deemed to have agreed to this Privacy Policy.
1. Data Controller
The data controller for the Services is as follows:
• Company Name: Comdoors, Inc.
• Address: 4F, 2-4-22 Daimyo, Chuo-ku, Fukuoka, 810-0041, Japan
• Contact: app-support@comdoors.com
2. Information We Collect
We collect the following information in order to provide the Services.
(1) Information You Provide Directly
• Information for Fortunes and Rituals: Information you voluntarily provide for fortune-telling or ritual services (e.g., date of birth, name, details of your wishes).
• Account Information: Information you provide during account registration, such as your email address.
• Inquiry Information: Your name, contact details, and the content of your inquiry when you contact us.
(2) Information We Collect Automatically
• Device Information: IP address, device language settings, time zone, device type, model, and settings, operating system, hardware ID, advertising identifiers (e.g., IDFA, AAID), and other unique identifiers.
• Usage Information: Your history of using the App, activity logs, pages viewed, time spent, and information about purchases made through the Services.
• Network Information: Information about your internet service provider or mobile carrier.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide and Operate Our Services: To provide the core functions of the Services, such as calculating fortune-telling results, performing ritual services, displaying personalized content, and managing subscriptions.
• To Provide Customer Support: To respond to inquiries and requests from you.
• For Service Improvement and New Development: To analyze usage of the Services to improve service quality, fix bugs, and develop new features and services.
• For Marketing and Advertising:
o To deliver advertisements from us or third parties tailored to your interests.
o To send you information about campaigns and new features via push notifications or email. (You can opt out of these notifications at any time through your device settings.)
• To Prevent and Respond to Fraudulent Activities: To prevent, detect, and respond to activities that violate our Terms of Use.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal proceedings.
4. Sharing and Disclosure of Personal Information
We will not provide your personal information to third parties without your consent, except in the following cases:
• With Service Providers: We may share personal information with third-party vendors and service providers to the extent necessary to achieve the purposes of use, for tasks such as data analysis, ad delivery, customer support, and cloud storage. We will supervise these service providers to ensure they implement appropriate security measures.
o Examples of Our Main Service Providers and Partners: Google (Firebase, Google Analytics), Meta (Facebook), Apple, AppsFlyer, Amplitude.
• For Legal Reasons: When required by law to disclose information to public authorities such as courts or police.
• In the Event of a Business Transfer: In the case of a merger, company split, business transfer, or other succession of the business related to the Services.
• To Protect Vital Interests: When necessary to protect the life, body, or property of an individual and it is difficult to obtain your consent.
5. Your Rights
You have the following rights regarding your personal information held by us. If you wish to exercise these rights, please contact us at the email address provided at the end of this policy.
• Right to Access: You can request disclosure of your personal information and how it is being used.
• Right to Rectify, Supplement, or Delete: If your personal information held by us is incorrect, you can request its rectification, supplementation, or deletion.
• Right to Restrict Processing: If you believe your personal information is being used beyond the scope of the stated purposes or was obtained unlawfully, you can request that we stop using or erase it.
Note: In addition to the above, users residing in certain regions may have additional rights as set forth in Section 11.
6. International Data Transfers
As our Services are provided globally, the personal information we collect may be transferred to, stored, and processed on servers in various countries around the world, including Japan, where data protection laws may differ. When we transfer the personal information of users residing in the European Economic Area (EEA) outside the EEA, we will take appropriate protective measures required by applicable law, such as entering into Standard Contractual Clauses (SCCs).
7. Data Retention
We retain your personal information for as long as you maintain an account for the Services, and for a reasonably necessary period after you close your account for purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
8. Children's Privacy
We do not knowingly collect or process personal data from anyone under the age of 16. If we become aware that a child under 16 has provided us with personal data without parental consent, we will take steps to delete such information promptly. Please contact us if you believe we have collected such data.
9. Security
We implement reasonable organizational, technical, and physical security measures to protect personal information from loss, theft, misuse, and unauthorized access or disclosure.
10. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make material changes, we will notify you through appropriate means, such as an in-app notification or by email. Your continued use of the Services after the changes have been made will constitute your acceptance of the revised Privacy Policy.
11. Region-Specific Information
(1) For Users in the European Economic Area (EEA) and the United Kingdom
Under data protection laws in the EEA and the UK (such as the GDPR), you have the following rights in addition to those listed in Section 5:
• Right to Data Portability: The right to receive your personal data in a machine-readable format and to have it transferred to another controller.
• Right to Object: The right to object to the processing of your personal information based on our legitimate interests.
• Right to Lodge a Complaint: The right to lodge a complaint with the data protection authority in your country regarding our handling of your personal information.
(2) For Users in California
Under the California Consumer Privacy Act (CCPA/CPRA), you may have the following rights:
• Right to Know: The right to know about the categories and purposes of personal information we have collected.
• Right to Delete: The right to request the deletion of your personal information.
• Right to Opt-Out: The right to opt-out of the "sale" or "sharing" (for cross-context behavioral advertising purposes) of your personal information.
To exercise these rights, please contact us at the address below.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact us at:
Comdoors, Inc.
Personal Information Inquiry Desk
Email: app-support@comdoors.com
Appendix
Effective Date: July 29, 2025